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Burr & Forman LLP has an immediate opening in our Birmingham, AL, Jacksonville, FL, Orlando, FL, or Tampa, FL office for a full-time senior applications analyst. This position is a unique opportunity to join a firm that prioritizes our clients, colleagues, and communities. If you’re a service-minded professional with intellectual curiosity and excellent work ethic, please consider joining our team.
The Senior Application Analyst is responsible for the management, analysis, and enhancement of various software applications critical to the firm’s operations. This position will collaborate with cross-functional teams to understand business requirements, identify areas for improvement, and implement effective solutions.
KEY CONTRIBUTIONS
Provide day-to-day technical support for assigned applications, including issue resolution, troubleshooting, and incident management
Collaborate with business stakeholders to understand their application needs, functional requirements, and user workflows, and translate into actionable tasks for development or enhancement
Analyze existing application systems, identify weaknesses, and propose improvements to optimize performance, efficiency, and user experience
Conduct thorough testing of software applications to ensure their functionality, performance, and security; identify and address bugs, issues, and anomalies during the testing phase
Manage the implementation and deployment of new applications or updates
Create and maintain detailed documentation, including user guides, system configurations, and application-related information
Assist in data migration, integration, and validation processes, ensuring data accuracy and consistency across applications
Develop and conduct training sessions for end-users/peers to ensure proper understanding and effective utilization of applications
Collaborate with external software vendors to troubleshoot and resolve issues related to third-party applications
Ensure that applications comply with firm security policies and industry regulations; participate in security assessments and vulnerability remediation efforts
Suggest and implement improvements to enhance the overall IT infrastructure based on emerging technologies, industry trends, and best practices related to application management
Other responsibilities as needed
THE ESSENTIALS
A bachelor’s degree in computer science or related field and/or equivalent combination of education and experience
Proven experience as a legal vertical application analyst or similar role
Strong knowledge of software application lifecycles
Familiarity with various databases and legal vertical software systems
Proficiency in application integration and data exchange techniques
Excellent problem-solving skills and the ability to analyze complex issues
Strong communication skills to collaborate with stakeholders at all levels
Certifications in relevant technologies (e.g., ITIL, SQL, etc.) are advantageous
Highly organized, detail-orientated, proactive with a desire to take ownership
Balance competing priorities and work effectively in a fast-paced environment, exercising patience and professionalism during stressful situations
Ability to work independently and with a team
Equal Opportunity Employer
Burr & Forman is an equal opportunity employer and is committed to recruiting, hiring, developing, and promoting lawyers and staff without regard to age, race, color, religion, sex, gender, national origin, sexual orientation, military and protected veteran status, gender identity or expression, transgender status, sex stereotyping, pregnancy, genetic information, disability, or any other protected characteristic.
Please view Equal Employment Opportunity, E-Verify, and other related posters at www.burr.com/careers/working-at-burr.
Burr & Forman’s experienced legal team serves clients with local, national, and international legal needs. With particular industry strengths in the financial institutions, health care and manufacturing sectors, our attorneys draw from a diverse range of backgrounds and experience to serve as trusted business advisors and legal counsel to help clients achieve their goals. Burr & Forman is a Southeast, regional firm with 360 attorneys and 20 offices in Alabama, Delaware, Florida, Georgia, Mississippi, North Carolina, South Carolina and Tennessee.