We’re searching for an Information Governance Regional Manager based out of one of the Firm’s offices located in either Baltimore, Boston, Newark, Philadelphia, Pittsburgh, Providence, Roanoke or Wilmington.

Reporting to the Director of Information Governance, the Information Governance Regional Manager is responsible for administering the Firm’s training and performance management program for all Records and Information Management personnel. The program is designed to ensure consistency in Record and Information Management practices across the Firm, and compliance with mandatory client guidelines related to Records and Information Management and cyber security. The Information Governance Regional Managers are expected to be hands-on and participate with Records and Information Management  and Information Governance workflow as needed.

The Information Governance Regional Managers work closely with Office Administrators and local supervisors to train, monitor, audit and coordinate work among the Firm’s Records and Information Management personnel.

The Information Governance Regional Managers also work with the IT/IG department to identify cyber security risks and make recommendations regarding new policies and procedures.

Key Responsibilities: 

Administer, update, and deliver the Firm’s Records and Information Management training program.

Assist with internal Firm audits and client audits conducted on-site or off-site.

Assist with and lead outbound and inbound file transfers to ensure Firm and client obligations are met.

Maintain open communication related to personnel performance and progress reports with the Office Administrators.

Ensure that the Firm’s policies and procedures relating to Ethical Wall and Legal Holds processes are maintained and executed appropriately.

Collaborate with the Information Governance Manager and the Director of Information Governance to implement new Records and Information Management policies, procedures and systems as they relate to client records.

Assist in maintaining the official records by conducting audits to ensure proper file coding and locality. Ensure that there are no compliance discrepancies.

Report goals, initiatives, challenges, audit results, projects, staffing and accomplishments on a monthly basis to Chief Information Officer and Director of Information Governance.

Assist in maintaining and auditing a paperless work environment.

Assist in maintaining a task management workflow.

Assist in maintaining a distributive work processes.

Requirements: 

5 years of Records and Information Management or related experience, expertise in the life cycle of physical and electronic files.

Experience in converting from a paper filing system to an electronic filing system.

Experience with retention policies, on-site/off-site storage, storage retrieval and destruction of files.

Experience in a law firm environment.

5 years supervisory experience.

Working knowledge and experience with Records and Information Management applications.

Experience with training and records policies and procedures.

Must maintain a high level of professionalism and confidentiality in all matters.

Ability to work in a fast paced environment.

Ability to travel and work flexible hours including weekend work as needed.

Knowledge of legal records pertaining to various practice areas.

Knowledge of scanning files workflow, including working with a scanning machine and imaging software.

Strong communication and interpersonal skills.

Excellent organizational skills and attention-to-detail.

Proficient in MS Outlook, Word, Excel, PDF software.

Preferred Requirements: 

Proficient with NetDocuments, iManage (or similar Document Management systems).

Task Management software, such as BigHand Now.

5 years supervisory experience.

5 years records management or related experience.

CRM certification.

About Lewis Brisbois Bisgaard & Smith LLP

Lewis Brisbois offers legal practice in more than 40 specialties, and a multitude of sub-specialties. Our attorneys have broad knowledge, experience, and sensitivity to our clients’ unique needs. Through interaction among our practice groups, Lewis Brisbois provides a wide range of legal services to each client with a continuity of representation across multiple disciplines. We have built longstanding relationships with corporate and institutional clients based on our ability to provide comprehensive service on a national scale. At Lewis Brisbois, diversity is an integral part of our firm culture and our daily life. When we opened our doors over 40 years ago, we knew that one of our top priorities was to hire the best attorneys, staff, administrators, assistants, and clerks in every city where we opened an office. This core principle of our firm’s culture has resulted in our unique and valued diversity. We are proud to have a highly diverse firm comprising more than 3,000 people across the nation. The success of this approach is reflected in the fact that Lewis Brisbois has repeatedly received national recognition for its commitment to embracing diversity. Lewis Brisbois is commit...ted to hiring and retaining a diverse group of talented lawyers and staff, and demonstrates that commitment through non-discriminatory hiring, retention and promotion policies. The diversity of Lewis Brisbois' client base is matched by the diversity of our attorneys and staff. With offices from Los Angeles to New York and Seattle to Miami, our attorneys reflect the communities in which they live. Lewis Brisbois' culture has fostered a diverse group of professionals committed to promoting the best interests of our clients, our communities and the legal profession. We support diversity in communities across the nation through new and ongoing relationships with minority and women-owned businesses. Lewis Brisbois is known for its commitment to principled advocacy, an unflinching work ethic, and unyielding recognition of our duty to provide the highest level of service to our clients, who choose us because we take the time to understand their business interests and internal culture. We have developed sophisticated proprietary risk evaluation and litigation management processes that many of our clients have incorporated into their business practices, and we help them manage and defend claims and litigation. As a result, they are avoiding and reducing losses that impact their bottom line. Our practice includes pre-suit counseling and problem solving based on a structured and accurate analysis of likely outcome. We know our clients’ objectives are often best served by a pre-suit resolution and we are often judged by the advice and counsel we provide toward that end. However, when trial is the answer and in the client’s best interest, Lewis Brisbois brings to bear the full force of our tenacious and sophisticated litigation prowess, utilizing our nationwide network of attorneys and support staff as well as our considerable technological resources.

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