The Litigation Support Director has overall responsibility for the consultative and operational activities of the Litigation Support / Discovery services at Brownstein. The Director will be responsible for the oversight of the Firm’s e-Discovery / litigation support services function, strategic planning and execution, budgeting and financial management (department profitability), utilization of resources, allocation of workload, leadership of staff and talent development, the overall quality in the delivery of services, innovation and growth, risk management, and business development. The objective of the firm’s Litigation Support / Discovery Services is to provide competitive, high value services in support of managing clients’ electronically stored information in the most efficient manner while effectively mitigating risk to the firm. This position will report directly to the co-chairs of our Litigation Department. The role of this person will be to support the definition of the services, participate in the design of the future state e- processes, select service providers, and lead the internal team.
This person will be responsible for guiding the firm’s attorneys to develop and execute defensible strategies and methodologies on matters handled by the firm. This is a tremendous opportunity for someone with initiative and experience developing and leading an innovative Litigation Support group. The successful candidate will have expertise in the management of e-Discovery and an acumen for strategic as well as tactical initiatives. Being that this is a leadership role, only candidates with a proven track record of managing and developing a litigation support team will be considered.
In support of departmental objectives:
Assess, coordinate, and develop recommendations and lead initiatives to improve the firm’s in-house Litigation Support and Discovery Services strategy, technology and resources
Establish best practices and roles for planning, budgeting, data management and reporting tools
Make strategic recommendations and tactical plans to ensure the Firm’s litigation practice is using appropriate and cost effective technologies to manage discovery process.
Manage the development and maintenance of all documentation relating to internal processes, workflows, and litigation support information.
Set priorities, develop protocols, and track progress against objectives
Day to day management and execution of strategy, work plan and budgets
Establish roles and responsibilities between Litigation Support / Discovery Services personnel, counsel and vendors
Manage and coordinate e-Discovery activities performed by staff and by other departments, including IT
Negotiate contracts, oversee, and coordinate relationships with e-Discovery vendors and technology service providers
Conduct training for attorneys and paralegals regarding the latest in litigation support and e-Discovery best practices
Oversee the development and delivery of litigation case team training on effective document review protocol with appropriate electronic document review platforms
Ensure firm-wide technical assistance is available for all firm-supported litigation software and tools and vendor hosted technology
Support internal practice initiatives such as developing or enhancing revenue channels, contributing to other internal practice initiatives, proposals, recruiting, and external marketing efforts and thought leadership
Identify cost saving opportunities and process efficiencies to improve fee recovery, profitability without increasing risk to the firm
Establish reporting mechanism to measure and report the revenue, costs and profitability associated with the function and performance against expectations
Create and maintain a business case for the Litigation Support / Discovery Services function to enable the successful allocation of funds in accordance with the firm’s budgeting process
In support of project related needs:
Create and execute the strategic plans for providing effective e-Discovery and litigation support services to the Firm’s clients
Assist BHFS attorneys and client personnel with developing plans for document preservation, processing, accelerated document review, and production
Conduct interviews of IT personnel or custodians at the direction of counsel
Create and supervise the execution of e-Discovery plans across multiple projects and revise as appropriate to meet changing needs and requirements
Supervise the development of project budgets, set and manage expectations with Law Department personnel, outside counsel and vendors
Provide day-to-day oversight of individual projects, coordinate with BHFS attorneys, client law department, IT and business units as needed
Oversee the maintain project documentation to support defensibility of the process
EDUCATION, SKILLS & EXPERIENCE
Bachelor’s degree required; JD or MBA preferred.
Minimum 10 years of experience in the field, with at least 3 years in a litigation support management role. Minimum 5 years of large law firm experience required.
Must be self-motivated, organized and display excellent written and verbal communication skills.
Must have proficiency in the entire litigation support process including defensible methodologies, innovative technologies (e.g., computer / technology assisted review) and relevant guidance and case law and the Federal Rules of Civil Procedure
Demonstrated knowledge of electronic discovery legal and technical issues and how they impact the litigation process
Experience with e-Discovery hosted review applications and service models; knowledge of common industry processing, review and analytics options for efficient electronic data management
Ability to identify strategic objectives within the position, and to act effectively on big picture priorities and business needs
Strong team player skills and ability to work collaboratively with diverse individuals at all levels of an organization
Excellent communication skills; ability to present complex ideas succinctly and clearly
Ability to anticipate department and project needs, discern work priorities, and meet deadlines
Ability to lead, motivate, and develop a diverse team
A highly proactive, solution-oriented approach to work and interactions
Ability to independently assess client needs and to develop responsive solutions
Strong project management skills. Highly effective organizational and planning skills
Ability to achieve project results with sometimes incomplete, ambiguous, or sensitive information
Ability to travel among offices
Must be able to exercise sound judgment under minimal direct supervision
Proven ability to successfully manage client relationships
Excellent teamwork skills and a strong client service orientation
Experience managing all aspects of each phase in an e-Discovery project without supervision by more senior staff
Demonstrated experience developing protocols, processes and designing workflows to support
Strong client service skills, planning, organization, analytic and problem-solving skills
Demonstrated experience leading cross-functional teams and influencing without authority
Demonstrated experience making recommendations and presentations to senior leadership
Self-directed while also working well as part of a team